TERMS AND CONDITIONS OF USE
We reserve the right to reject any order you place with us for any reason.
We expressly prohibit purchases for resale and/or reselling any Craftive Leather product as part of any business (including any online business) unless agreed in writing by Craftive Leather.
While we do our best, we cannot guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction on your computer or mobile device.
The colours shown in the website can vary a little as we sell handmade and hand dyed nature products.
Information on this website is subject to change without notice.
All trademarks appearing on this website are the property of their respective owners. The use of any of Craftive Leather’s trademarks is strictly prohibited unless we provide prior written consent.
The inclusion of any hyperlinks to third party websites does not imply Craftive Leather’s endorsement or approval of such third parties, their websites or their businesses or other activities.
Unless otherwise indicated, copyright in the information on this website is owned by or licenced to Craftive Leather. This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose except where necessary for viewing this website on your Internet browser, or specifically authorized by law or in writing by Craftive Leather.
The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.
For more information about delivery charges and times see our Delivery Information page.
Prices online are exclusive of delivery charges. Prices are subject to change without notice.
Craftive Leather reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. Craftive Leather will notify you of any error in pricing and you may elect to not purchase any Good/s where the price has been corrected.
Any personal information that you submit will be protected by our secure SSL payment gateway server, which uses 256-bit security technology to protect your online order. information. This technology encrypts all information including your credit card and all personal information passed from you through our website.
Your credit card purchase may take a few minutes to process to allow us time to confirm your billing information with your financial institution.
PROCESSING YOUR ORDER
The time needed to prepare an order for shipping varies between 2 – 6 business days
If you place a UPS order, your order will be dispatched after the processing time and delivered within 2 – 5 business days.
All orders with the Standard shipping option will be dispatched after the processing time and delivered within 15 – 21 business days.
You will receive an email notification containing your invoice within 1 to 3 working days from the time you place your order.
PROBLEMS WITH YOUR ORDER
We want you to have the best online shopping experience, so if you have any problems with your order, please contact us by e-mail and we will come back to you as fast as possible.